PRIVACY POLICY

Last Updated: October 01, 2025

Introduction

The Disabled Veterans National Foundation (“DVNF,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, veterans, partners, volunteers, and visitors. We understand that the information you share with us is personal, and we take your trust seriously.

This Privacy Policy describes the types of information we collect, how we use and share it, and the steps we take to keep it secure. It applies to information collected through our websites (including www.dvnf.org), our programs and services, direct mail campaigns, events, and other interactions with DVNF.

By using our websites or services, you consent to the practices outlined below.

Information We Collect

We collect different types of information depending on how you interact with us:

1. Information You Provide

  • Contact details: name, address, phone number, and email
  • Donation details: credit/debit card or bank account info, billing address, donation history, gift preferences, matching gift requests
  • Program applications: information needed to determine eligibility for DVNF programs such as the Veterans Food Assistance Program (VFAP), Homeless to Housing (H2H), Grants to Provide Stability (GPS), and Health & Comfort Program. This may include veteran status, proof of service (e.g., DD-214), household size, financial need, or supporting documentation (utility bills, rent, etc.)
  • Volunteer/partnership information: resumes, organization details, references, or availability
  • Communications: survey responses, feedback, or requests made through our contact forms or by email
2. Information Collected Automatically

When you visit our website or interact with DVNF online:

  • Technical information: IP address, browser type, device type, operating system
  • Usage data: pages viewed, time spent on site, referral sources, click activity
  • Email interactions: when you open, forward, or click links in DVNF emails
  • Cookies and similar technologies: to personalize your experience and help us improve website functionality
3. Information from Third Parties

We may supplement the data you provide with information from trusted partners, such as:

  • Payment processors (to confirm successful transactions)
  • Fundraising platforms and workplace giving portals
  • Corporate and nonprofit partners helping us deliver services
  • Publicly available data to confirm veteran eligibility or update donor contact details

How We Use Information

We use personal information for purposes directly tied to DVNF’s mission of supporting disabled and at-risk veterans. These include:

  • Donation Processing & Acknowledgment
    • Process gifts, issue tax receipts, maintain donor records
    • Recognize donors for their contributions, unless anonymity is requested
  • Program Administration
    • Verify veteran eligibility and review program applications
    • Provide assistance through VFAP, H2H, GPS, Health & Comfort, and other services
    • Communicate with applicants about program status or additional requirements
  • Communication & Engagement
    • Share newsletters, program updates, fundraising appeals, and impact stories
    • Invite participation in events, surveys, and volunteer opportunities
    • Respond to inquiries and provide customer service
  • Operations & Compliance
    • Conduct audits, meet regulatory and legal obligations, and ensure transparency
    • Improve website performance, track engagement, and analyze donor trends
    • Prevent fraud, misuse, or unauthorized access to DVNF systems

Sharing of Information

DVNF does not sell, rent, or trade your personal information to outside parties. We may share limited information only in the following circumstances:

  • With Service Providers: trusted companies who process donations, manage email campaigns, analyze website data, or host our databases.
  • With Program Partners: to verify eligibility or help deliver assistance (e.g., through Walmart’s online delivery for VFAP, or housing partners for H2H).
  • For Legal Compliance: if required by law, subpoena, or government request, or to protect DVNF’s rights, property, or safety.
  • With Aggregated/De-Identified Data: for reporting and analysis, where personal identifiers are removed.
All vendors and partners are required to maintain the confidentiality and security of your information.

 

Cookies & Tracking

DVNF uses cookies, beacons, and similar tools to:

  • Track website usage and improve functionality
  • Personalize user experience and content
  • Measure campaign effectiveness
You can adjust your browser settings to decline cookies, but some site features may not work properly without them.

Data Security & Retention

We take appropriate administrative, technical, and physical safeguards to protect personal data against loss, theft, misuse, and unauthorized access. These include secure servers, encryption of payment data, and restricted staff access.
DVNF retains information only as long as necessary to fulfill its purposes (e.g., donor recordkeeping, program eligibility, or legal requirements). When no longer needed, data is securely deleted or anonymized.

Your Rights & Choices

You may have the right to:

  • Access your personal information we hold
  • Correct or update inaccuracies in your data
  • Request deletion of your information (subject to legal obligations)
  • Opt out of fundraising emails, newsletters, or direct mail campaigns
  • Restrict or withdraw consent for certain uses of your information
You can exercise these rights by contacting us at [email protected] or by following the unsubscribe instructions in emails.

Children’s Privacy

DVNF does not knowingly collect personal data from children under 13. If such information is discovered, it will be deleted promptly.

International Users

DVNF is based in the United States. If you access our site from outside the U.S., your data will be transferred to and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new “last updated” date.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact:

Disabled Veterans National Foundation
4601 Forbes Blvd, Suite 130,
Lanham, MD 20706
[email protected]
(202) 737-0522