1What is VFAP and how does it work?
The Veterans Food Assistance Program (VFAP) provides free grocery support
to veterans and their families to ensure that no veteran goes hungry. Through
the application, you can select from a variety of available grocery items. You
will also have the option to note additional items you may need that are not
included in the list. Once approved, the DVNF staff will shop for you based
on your preferences, dietary needs, allergies, and other details provided on
your application
2Can I apply for food assistance if I am not a disabled veteran?
Yes, you do not need to be a disabled veteran to receive food assistance. All
veterans and their families are eligible to apply.
3How many times can I apply?
You may apply as often as needed; however, you can only be approved for
assistance once per fiscal year, which runs October-September.
4Where can I apply?
Applications are available exclusively online through our grant interface. You can
access the application form here. We do not accept any mail-in or emailed applications.
5Do I need and email address?
Yes, a valid email address is required to make a grant account. Since we are
a national organization, email is also our primary method of communication
6What documents are needed to apply?
You will need digital or physical access to the following documents:
i. DD-214 or Veteran ID
ii. Proof of income (e.g., welfare, SNAP, VA benefits, etc.)
iii. Disability letter (if applicable)
iv. Case worker recommendation letter (optional)
7I was dishonorably discharged; can I still apply?
No; dishonorable discharges, including bad conduct discharges, disqualify individuals from applying.
8I have difficulty navigating the Internet. How can I still apply?
We understand that accessing and navigating online applications can be
challenging for some individuals. As a nationwide organization, we
experience high volumes of applicants at certain times. Before reaching out
for assistance, we encourage you to explore alternatives, such as seeking
support from family members, case workers, home aides, or utilizing public
library resources. This will help ensure that we can dedicate more time to
applicants who may require more personalized assistance.
9If I am approved, what are the next steps?
After approval, you will receive an email from our grant system informing you
that a “Delivery Information Follow-Up" form has been assigned to your
active VFAP request. You will be asked to log into your grant account and
complete the form, which will confirm your delivery address and preferred
days and times for grocery delivery within three weeks of your approval.
10It says DVNF shops for me. How does that work?
During the application process, we ask detailed questions about your dietary
preferences, allergies, and the types of items you need, including pantry
staples, fresh produce, and household supplies. You will also have the
option to list any additional items not covered in the application. The items
we provide depend on our budget and item availability, but we strive to meet
your needs to the best of our ability.
11How long does it typically take for an application to be processed? When can I expect to receive my groceries after being approved?
On average, it takes about 1-2 weeks to evaluate and process your
application. Once approved, and depending on how quickly the “Delivery
Information Follow-Up" form is completed, you can receive your groceries as
soon as 1-3 days after approval. Please note that this timeline may be
affected by factors such as staff availability, holidays, and office closures.
12I can’t wait that long for groceries. Can I receive emergency assistance?
Unfortunately, we are unable to offer emergency food assistance or
vouchers. If you are in urgent need, we recommend reaching out to a local
food pantry or contacting the USDA National Hunger Hotline at 1-866-
3HUNGRY (1-866-348-6479). To find the nearest food pantry, you can also
visit FoodPantries.org.
13I am a case worker and am interested in providing a recommendation letter for a veteran in need. What should be included in the letter?
The recommendation letter should outline the veteran’s current need for
assistance and describe any steps they have taken toward achieving
financial stability and food security. The letter should also affirm that the
veteran requires support to meet their basic needs
14What if I do not want groceries to be delivered? Can I just receive a gift card?
DVNF does not provide gift cards at the request of the applicant because
they would prefer that over a grocery delivery. We strive to fulfill your needs
in the most efficient and effective way possible by delivering the items you
request. If you have specific preferences or concerns, please let us know,
and we will do our best to accommodate them.
15Do you offer other forms of support for veterans besides food assistance?
Yes, we offer two additional one-time grant assistance programs. For
Veterans experiencing temporary financial hardship may receive up to
$1,000 (not guaranteed) from DVNF to help pay for rent or mortgage, water,
gas, electricity, auto payments, and more. For Veterans who are
transitioning from homelessness to permanent housing, H2H offers financial
aid of up to $2,000 (not guaranteed) to help cover initial housing payments or
obtain furniture and essential housing items purchased through DVNF.
These applications can be found and completed on the same grant site
previously mentioned.
16I'm getting an error when I try to submit my application. What should I do?
Typically, an error message shows when an application cannot be
submitted. This error message typically illustrates that a required question
remains unanswered, or a document remains incomplete. Ensure all
required fields are filled out and that all necessary documents have been
uploaded before attempting to submit again.
17It says I can no longer submit an application because it is past the due date. Can I not apply anymore?
Sometimes, we close the application before the end of the month if there is
an extremely high volume of applicants. But do not worry, our applications
typically re-open again on the first of next month. You will be able to submit
that application come the first day of the following month.
18What if my question is not answered here?
If you have additional questions or need further assistance, please feel free
to contact us at
[email protected]