PRIVACY POLICY

Last Updated: October 01, 2025

Introduction

The Disabled Veterans National Foundation (“DVNF,” “we,” “our,” or “us”) is committed to protecting the privacy of our donors, veterans, partners, volunteers, and visitors. We understand that the information you share with us is personal, and we take your trust seriously.

This Privacy Policy describes the types of information we collect, how we use and share it, and the steps we take to keep it secure. It applies to information collected through our websites (including www.dvnf.org), our programs and services, direct mail campaigns, events, and other interactions with DVNF.

By using our websites or services, you consent to the practices outlined below.

Information We Collect

• Contact details: name, address, phone number, and email
• Donation details: credit/debit card or bank account info, billing address, donation history, gift preferences, matching gift requests
• Program applications: information needed to determine eligibility for DVNF programs such as the Veterans Food Assistance Program (VFAP), Homeless to Housing (H2H), Grants to Provide Stability (GPS), and Health & Comfort Program. This may include veteran status, proof of service (e.g., DD-214), household size, financial need, or supporting documentation (utility bills, rent, etc.)
• Volunteer/partnership information: resumes, organization details, references, or availability
• Communications: survey responses, feedback, or requests made through our contact forms or by email

• Technical information: IP address, browser type, device type, operating system
• Usage data: pages viewed, time spent on site, referral sources, click activity
• Email interactions: when you open, forward, or click links in DVNF emails
• Cookies and similar technologies: to personalize your experience and help us improve website functionality

• Payment processors (to confirm successful transactions)
• Fundraising platforms and workplace giving portals
• Corporate and nonprofit partners helping us deliver services
• Publicly available data to confirm veteran eligibility or update donor contact details

How We Use Information

• Donation Processing & Acknowledgment
  • Process gifts, issue tax receipts, maintain donor records
  • Recognize donors for their contributions, unless anonymity is requested
• Program Administration
  • Verify veteran eligibility and review program applications
  • Provide assistance through VFAP, H2H, GPS, Health & Comfort, and other services
  • Communicate with applicants about program status or additional requirements
• Communication & Engagement
  • Share newsletters, program updates, fundraising appeals, and impact stories
  • Invite participation in events, surveys, and volunteer opportunities
  • Respond to inquiries and provide customer service
• Operations & Compliance
  • Conduct audits, meet regulatory and legal obligations, and ensure transparency
  • Improve website performance, track engagement, and analyze donor trends
  • Prevent fraud, misuse, or unauthorized access to DVNF systems
    
    

Sharing of Information

• With Service Providers: trusted companies who process donations, manage email campaigns, analyze website data, or host our databases.
• With Program Partners: to verify eligibility or help deliver assistance (e.g., through Walmart’s online delivery for VFAP, or housing partners for H2H).
• For Legal Compliance: if required by law, subpoena, or government request, or to protect DVNF’s rights, property, or safety.
• With Aggregated/De-Identified Data: for reporting and analysis, where personal identifiers are removed.

Cookies & Tracking

• Track website usage and improve functionality
• Personalize user experience and content
• Measure campaign effectiveness

Data Security & Retention

Your Rights & Choices

• Access your personal information we hold
• Correct or update inaccuracies in your data
• Request deletion of your information (subject to legal obligations)
• Opt out of fundraising emails, newsletters, or direct mail campaigns
• Restrict or withdraw consent for certain uses of your information

Children’s Privacy

DVNF does not knowingly collect personal data from children under 13. If such information is discovered, it will be deleted promptly.

International Users

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with a new “last updated” date.

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